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If you have further questions about MyFIT,
please email MyFIT@fitnyc.edu.
General
What is MyFIT?
What is Luminis, Banner and
SunGard Higher Education?
When is training being
held on the portal?
Where can I get
help if I have questions about MyFIT?
Who can access MyFIT?
What is the Emergency Messaging
System?
How do I add MyFIT
Channels? Logging In
How do I login to MyFIT?
After I login, I'm being asked to log in again to access certain FIT sites such
as the college phone directory and InsideFIT. Can this be fixed? Email
How do I access the folders I have created in Imail through the MyFIT email
client?
My email channel does not seem to be working. How can I fix this?
Course Studio
What is Course Studio?
Is there a
user's guide available for the Course Studio?
Groups
What are Groups? How can I create a Group? How can I join a
Group?
General
Q: What is MyFIT?
A: MyFIT is a customizable gateway to FIT's online
resources currently available to FIT students, faculty, and staff.
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Q: What are Luminis, Banner and
SunGard Higher Education?
A: You might have heard these words mentioned. SunGard Higher
Education, formerly SCT is the
software company that makes Banner, which is FIT's SIS (Student
information system). Luminis is the product name of our portal
site, which FIT has named MyFIT.
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Q: When
is training being held on the portal?
A: Just keep an eye out for training. There will be 'Student Tech
Talks', as well as Faculty and Staff learning sessions. These will be
posted, or emailed to you. Also, check the New WEI group schedule for
upcoming classes.
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Q: Where can I obtain help using MyFIT.fitnyc.edu?
A: For help, either email MyFIT@fitnyc.edu
or call customer service at
212-217-HELP.
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Q: Who can access MyFIT?
A: Presently, current students and employees may access MyFIT.
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Q: How do I add MyFIT Channels?
When logged into MyFIT the
squares on your screen containing content are called channels. FIT offers
channels that are not by default placed on your screen.
To add channels, please
follow these steps:
-
Click the
Content/Layout link in the upper left hand portion of your screen.
-
Click the appropriate tab
where you want to add the channel.
-
Click the Add Channel
button in the appropriate place where you want to add the channel.
-
Select a category from
the drop down menu and click the Go button. Select Select All
to see all the channels.
-
From the list of
channels, click the channel you want to add. You may only add one channel at
a time.
-
Lastly, click the Add
Channel button.
When you are finished adding
channels, click the back to MyFIT link in the upper left hand portion of
your screen.
You will then see the added
channel(s) on the appropriate tab.
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Logging In
Q: How do I login to
MyFIT?
A: Please login to
MyFIT.fitnyc.edu using you FIT username single sign-on ID. This is the
same username / password combination that you use for email. It is usually
your firstname_lastname. For example, Jane Doe's FIT username ID is likely
JANE_DOE.
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Q: After I login, I'm being asked to log in again to access certain FIT sites
such as the college phone directory and InsideFIT. Can this be fixed?
A: Currently, in order for single sign on to work properly you should be
using IE 6+ and the proper setting within IE need to be set as follows:
1. Configure the integrated login behavior:
a.
Select Tools -> Internet Options.
b.
From the Security tab click Custom Level.
c.
Scroll down to the Logon section in the Security Settings dialog, and select
either Automatic... or Prompt... depending on the functionality you require.
Note:
If the Trusted Sites option was selected in step 1 above, then the user will
never be prompted to enter user name and password information.
2. If the client is version 6 of Internet Explorer then you need to configure
the Integrated Windows login. To do this:
a. Select Tools -> Internet Options.
b.
From the Advanced tab, check Enable Integrated Windows Login.
c.
Restart the computer for the change to take effect.
IMPORTANT NOTES ABOUT LOGGING IN:
If you are asked to login when accessing certain FIT sites
such as the college phone directory or InsideFIT, please use the following
formats depend on the web browser that you are using. If
you accessing InsideFIT directly, please point your browser to
http://insidefit.fitnyc.edu. If
you are using the recommended browser, Internet Explorer, and you are
presented with 3 boxes requiring USERNAME, PASSWORD and DOMAIN
NAME, please enter your username and password in their respective boxes,
then enter "FITSUNY" in the domain name box. When
using browsers other than Internet Explorer (Firefox, Safari, Mozillia,
Netscape, etc..) please use "FITSUNY\firstname_lastname" in the
USERNAME box. For example, the above user Jane Doe, should login as "FITSUNY\JANE_DOE",
without the quotes if presented with a login dialog box while, using Internet
Explorer. Some browsers might try to insert the
DOMAIN NAME in front of the USERNAME for you. Please be aware,
that quite often, the browser may append the wrong DOMAIN NAME and
you will need to manual change it to "FITSUNY" if this occurs.
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Email
Q. How do I access the folders I have created in Imail through the MyFIT email
client? A: In the MyFIT email client,
click on Subscribe in the Folders section on the left. On the following screen,
you will see all of the folders that you have created in Imail. Unsubscribed
folders (folders not appearing in MyFIT) are marked with a "P". To subscribe to
a particular folder, click on it and the "P" will be removed and it will appear
in your folder list in the MyFIT email client. Click Done when you are finished.
Q.
My email channel does not seem to be working. How can I fix this? A:
This usually means that your email password and your portal (MyFIT) password are
not in 'sync'. This rarely happens for various reasons.
You can try to fix it yourself by going to
http://passReset.fitnyc.edu and
resetting your pw, then wait 5 -10 minutes before re-logging into the portal (http://MyFIT.fitnyc.edu)
to check your mail channel.
Or you could call 'IT for FIT' customer service (212-217-HELP) and ask that they
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Course Studio
Q: What is Course Studio?
A: Each course at FIT has a 'Course Studio' created for it within MyFIT. The
Course Studio is a virtual meeting place for the class members. Here
you'll be able to chat, upload and download various files made available by your
class members and instructor. There is a discussion board,
announcement center and other various communications tools available to
facilitate a better course experience.
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Q: Is there
a user's guide available for the Course Studio?
A: Yes. Please download it here. (pdf)
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