IT for FIT Servicing > IT for FIT FAQs

 

Please Read before Proceeding to the FAQ's

Recently you received a new username and password from Information Technology. With this single account and password you can access the new email system (I-Mail), new departmental shared directories, personal network directories, the digital library, dial up services, wireless access points and more throughout the college. You will be able to login in your office and save files that can later be retrieved from the network in the labs or any other place you login on campus.

Enhanced network security is one result of having a personal account, and this will bring about changes at your desk. You will be able to protect your personal files and settings, and if others use your computer, your documents are safe. All users will be required to log in to the network to use your computer. All users (students, faculty and staff) have received a new FIT account (username) and password to help FIT insure that only active FIT students and employees access out technology resources.

I-mail (the new email server) provides new benefits such as automated replies and vacation messages, access from the web, and web based calendaring. Your old email account can be forwarded to your new account so that you will not lose any incoming messages. Folders that contain existing mail on your PC or MAC remain and do not have to be changed.

Logging in to the network gives you a network directory and departmental shared disk space that you can access from anywhere. At this time, your access to Banner will remain the same.

ITS has included some answers to FAQ’s (frequently Asked Questions), instructions and documents to help you in this first release of the “Users Guide”.

You are the recipient of a new communications culture that will grow to include our web registration and student information system, virtual Internet file space, message boards and much, much more. You will find detailed information at www3.fitnyc.edu/IT. Feel free to contact us with your questions or comments.


FAQ’s of Desktop Rollout

Authentication and Single Login

  1. What benefits do I get from a single sign-in account and what is it?
    • You get logged in to your local computer, network drive and departmental drive with one account
    • Your email account uses the same account name and password
    • Dial up access uses the same account name and password
    • The Digital Library uses the same account name and password
    • All application access will use the same account name and password
    • Outside access to InsideFIT will use the same account name and password
    • Banner and Bi-Tech will use the same account name and password (future)
  2. What are the benefits of having me login to the network?
    • All users will receive a personal network directory. Faculty can access this directory from the labs and lecture halls.
    • All users will receive access to shared departmental directory. This will allow users to easily share documents with colleagues and enhance productivity
    • All Banner administrators will have direct access to their Banner Share
    • All users will maintain a personal profile and desktop that is with them wherever you login, your office, the lab or somewhere else on campus. In addition, your network directory is available wherever you login.
  3. Are there security reasons for having me login to my computer?
    There are several reasons FIT asks users to login to your computer:
    • To make sure only active FIT employees and students have access to our resources
    • To ensure security on the network and your computer
    • To enable ITS to perform software updates on your computer remotely
    • To manage Virus threats more efficiently
  4. Will I be able to install programs on my PC?
    • Yes you will. But you won’t be able to save shortcuts to the programs you install on the desktop. Instead you can store these shortcuts on the start menu or the task bar at the bottom of your screen
  5. I hear that my desktop is going to be locked down?
    • There are some restrictions that will be placed on the desktop, but you will not be locked down. Network settings will be protected as well as some administrative system configurations.
    • Users will not be able to save shortcuts or files on the desktop because it increases the size of your personal profile and this will increase login times and traffic across the network. If you absolutely need to save icons to the desktop, we can change your permissions, but then if you login in multiple locations your desktop will not follow you.


For more information call: (212) 217-4357